TERMS & CONDITIONS.

1. About Us

TCM Power Valet is an independent mobile valeting and specialist cleaning business based in Tamworth, Staffordshire.

We provide Domestic, Agricultural, Aviation and Industrial cleaning services.

2. Enquiries & Bookings

Submitting an enquiry through our website does not constitute a confirmed booking.

All services are subject to availability, suitability and confirmation by TCM Power Valet.

We reserve the right to decline work that cannot be carried out safely or appropriately.

3. Quotations & Pricing

Prices displayed on our website are indicative of the stated service and vehicle category.

Final quotations may vary depending on vehicle or equipment size, condition, cleaning requirements, accessibility and additional work requested.

Any additional charges will be discussed with the customer before the relevant work proceeds.

4. Customer Responsibilities

Customers must provide accurate information about the vehicle, equipment, location and required service.

Customers must ensure that suitable and lawful access is available and disclose any known hazards, damage or restrictions that may affect the work.

5. Service Delivery

We aim to deliver all services professionally and with appropriate care.

Cleaning results may vary depending on the condition, age, materials and existing damage of the vehicle or equipment.

We cannot guarantee the removal of every stain, mark or defect.

6. Cancellations & Rescheduling

Customers should contact us as soon as possible if they need to cancel or rearrange an appointment.

TCM Power Valet may reschedule services due to unsuitable weather, safety concerns, equipment problems or other circumstances affecting service delivery.

Any applicable cancellation charges must be communicated and agreed in accordance with relevant consumer law.

7. Payments

Payment amounts and methods will be communicated during the quotation or booking process.

Any payment terms will be agreed before the service is carried out.

8. Damage & Liability

Customers should inform us of existing damage or particularly delicate components before work begins.

TCM Power Valet will take reasonable care when carrying out services.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence or customers' statutory rights.

9. Complaints

If you are dissatisfied with a service, please contact us as soon as reasonably possible so we can investigate and seek an appropriate resolution.

10. Contact

TCM Power Valet
Tamworth, Staffordshire

Telephone: 07869 069 689

Email: powervalet@tcmotion.co.uk

11. Governing Law

These terms are governed by the laws of England and Wales, subject to any mandatory legal protections applicable to the customer.